HeartstringsJewelz is taking a short break
Reviews
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Gwen on May 21, 2021
5 out of 5 starsI bought my sister in law a bracelet with pictures of her dogs who recently passed. She loved them so much. Thank you for the beautiful memories she'll have looking at them
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Maria on Mar 10, 2021
5 out of 5 starsI bought this as a gift for my sister and let me tell you, she totally love it!!! Now she’ll have our grandpa closer to her 😍
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Morgan on Mar 2, 2021
5 out of 5 starsMy fiance's dad just passed away a month before our wedding. There is no replacing his physical presence, but I am glad we had a small piece to carry with us that day. My husband may not have cried when I walked down the aisle, but he did when I gave him this. It is absolutely perfect! Thank you so much.
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Angelica on Feb 26, 2021
5 out of 5 starsI bought this for my 6 year old son. We lost his father a few weeks ago and this couldn’t have turned out any better ❤️
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allyson smith on Feb 26, 2021
5 out of 5 starsExtremely pleased with this product! Quality is amazing and the customer service was great!
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Holly on Feb 24, 2021
5 out of 5 starsThis is my second time ordering a charm, and I am in love! Such a sweet item.
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Bria on Feb 21, 2021
5 out of 5 starsCannot even describe how beautiful this is in person. This was a gift for a friend; however, ill be ordering one for my own wedding day too!!!
Heartstrings Jewels - a Etsy Shop like no other...
Shop members
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Carole
Owner, Creator, Designer
I'm a very busy stay-at-home mommy of four. I have two beautiful girls and two handsome little boys. Some say I have my hands full but I always respond with "My heart is even fuller". Customer service is of highest importance to me!
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Ingram Kids
Moral Support
My children are my biggest support, inspiration and the reason I work so hard in building a lucrative business and brand. Often, they admire your beautiful photos and occasionally pray over lost ones. They are kind souls, and a blessing <3
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
How do I provide you with my photos for the charms?
After you have placed your order, click on your account's "purchases" link, find your order, and click on "Contact The Shop". It will open a message box where you can send us a note and attach your pictures by using the "attach your image" link found at the bottom right corner of your message box. You will only be able to send 3 attachments at a time, so you may need to send more than one message.
You may provide us with the photos before your order, in case you want to ensure that they will work for the intended purchase.
Photos can be converted to Black & White upon request.
High quality and resolution photos preferred, and no cropping is required, as we do that for you.
Care instructions
Your beautiful custom photo jewelry should never be worn around water. It is water resistant but not waterproof. Keep harsh chemicals away from jewelry, especially lotion/perfume/cleaning products, etc. Jewelry should always be the last thing on and the first thing off.
When not wearing, please keep dry/clean jewelry piece stored in the a jewelry storage bag to prevent early tarnishing.
Cleaning: you may gently clean/buff your jewelry with a soft cloth (i.e. microfiber cloth). Sterling silver/pearls require proper care, please research proper jewelry care for your preferred care method.
WARNING: CHOKING HAZARD / Small parts. Jewelry intended for ages 14 and up. Use at your own risk.
Shipping and Handling
Please review the shipping processing time while ordering as it does vary depending on how busy we are. If you have ordered a photo jewelry piece, please provide/send us the needed photos in a timely matter so that may start working on your order promptly. You can send before or after purchase via Etsy message.
We ship via USPS.
Priority Shipping: please know that there is no difference in the crafting/processing time of your item(s), this does not include a rush service. Priority Shipping is only the choice of USPS shipment service by which the item(s) will be shipped.
We are not responsible for shipping transit times and delays from shipping service, this is outside of our control.
Custom and personalized orders
We do not do custom engraving. If you do not see what would like and require a custom order, please contact us! We do take custom order and try our best to accommodate your needs and desires.